Terms of Service

Welcome to KMC Labs. By placing an order or using our website (shop.kmclabs.pk), you agree to the following Terms of Service.

1. Services Provided

KMC Labs offers:

• Diagnostic tests

• Home sample collection

• Health packages

• Medical reporting services

These services may be updated anytime without notice.

2. User Responsibilities

By using our service, you agree that:

• All information you provide is accurate and complete.

• You will be available at the scheduled time for sample collection.

• You are legally authorized to order tests for yourself or someone else.

3. Medical Disclaimer

• KMC Labs does not provide medical advice.

• All reports must be interpreted by a licensed physician.

• You are responsible for seeking medical consultation for your results.

4. Payment Terms

• All prices are listed in PKR.

• Payment must be made in advance.

• Orders are confirmed only after successful payment.

5. Appointment & Home Collection

• Appointment windows are approximate; external conditions may cause delays.

• Phlebotomists follow strict safety and hygiene protocols.

• If you miss your appointment without notifying us, a re-visit fee may apply.

6. Cancellation & Refund

Please review our Return & Refund Policy for full details.

7. Use of Website

You agree not to:

• Misuse the website

• Attempt unauthorized access

• Spread false medical information

• Use content without permission

All content is the property of KMC Labs.

8. Accuracy of Results

While we ensure high standards, no test is 100% free from biological or technical variability. Result timelines are approximate.

9. Limitation of Liability

KMC Labs is not liable for:

• Misinterpretation of test results

• Delay caused by external factors

• Losses arising from user-provided incorrect data

Our total liability cannot exceed the amount paid for the test.

10. Changes to Terms

We may update these Terms anytime. Continued use of our service means you accept the updated Terms.